Service Assure – Brighton Machinery

Assured machine condition
Assured maintenance cost savings
Assured uptime
Assured resale value
Assured production

Experience top-notch aftersales support for your Hitachi machines with Brighton Machinery’s Service Assure Program. Enjoy near-zero downtime, maximum production time, significant reduction in machine issues and repair cost, and greater equipment lifespan. Owners can rest assured that their casa-maintained equipment will yield high resale value to recoup their investment.

PROGRAM INCLUSIONS

Monitoring and scheduling

Brighton helps customers monitor their equipment’s operational hours
At each service interval, Brighton will plan with end-user to set schedule for preventive maintenance service (PMS)

Change oil and filters

Conduct PMS works based on Hitachi recommended service interval inclusive of filter and oil changes

Greasing and cleaning

Greasing of grease points
Cleaning of air filters, cab filter, and air-conditioning filter

Undercarriage and crawler inspection

Inspection and wear measurement of undercarriage components including track links, rollers, carriers, and sprockets
Measurement of track sag and adjust if needed

Implement inspections

Inspection of attachment
Inspection of boom, arm, and hydraulic cylinders
Operational testing

360 degrees visual inspection

Walk-around inspection to check for dents, leaks, bent lines, damaged hoses, abnormal wear of external components

Parts & forecasting

PMS parts such as filters are supplied at every 500-hour interval
Brighton forecasts and maintains inventory of preventive parts to ensure availability for both planned and unplanned repairs

SERVICE ASSURE NEXT

Equipment owners can opt to extend the Service Assure on their machines by subscribing to Service Assure Next. Our customers who are on this program enjoy the following BENEFITS:

Price protection by locking-in future PMS intervals
Equipment monitoring by Brighton Machinery
Parts planning and forecasting by Hitachi-certified product support engineers
Parts availability
Avoid breakdown caused by unchecked wear and tear